CAMPERIBIZATE ESPJ, in compliance with the provisions of the General Data Protection Regulation (GDPR 2016/679) and the Law on the Protection of Personal Data and Guarantee of Digital Rights (LO 3/2018), informs users of the website www.camperibizate.com:
1.- Who is responsible for the processing of your personal data?
The data controller of your personal data is CAMPERIBIZATE ESPJ, with CIF E56983471 and address for notification purposes at AV. DOCTOR FLEMING, 20, PUERTA 508 SANT ANTONI DE PORTMANY (07820), Illes Balears, Spain.
You can contact us by calling +34 682 400 522 or by emailing info@camperibizate.es.
2.- For what purpose do we collect your data and legal basis for processing your personal data?
- Personal data of customers
Customers’ personal data may be used for various purposes:
Purpose: Budget for the requested services.
Legal basis: It is the execution of pre-contractual measures at the request of the interested party (budgets).
Purpose: Provision of the requested services.
Legal basis: It is the execution of a contract to which the interested party is a party.
Purpose: Internal client-company management.
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ, to comply with its administrative, fiscal and tax obligations.
Purpose: Comply with the legal obligation of CAMPERIBIZATE ESPJ, to provide your personal data to the State Security Forces and Corps, for renting a motorhome.
Legal basis: Compliance with a legal obligation established in Article 25 of Organic Law 4/2015 of 30 March, on the protection of public safety and in Royal Decree 933/2021, of 26 October, which establishes the obligations of documentary registration and information of natural or legal persons who carry out accommodation and rental activities of motor vehicles.
Purpose: Management of traffic fines in those cases in which a CAMPERIBIZATE ESPJ vehicle is leased to a customer.
Legal basis: It is the execution of a contract to which the interested party is a party.
Purpose: Satisfaction surveys.
Legal basis: It is the consent given by the interested party.
Purpose: Send you an electronic reminder of your nearest booking.
Legal basis: It is the legitimate interest of CAMPERIBIZATE ESPJ
Purpose: Administrative management of our company.
Legal basis: It is the execution of a contract to which the interested party is a party.
Purpose: Billing for the services requested.
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ to comply with its fiscal and tax obligations.
Purpose: Sending commercial information
Legal basis: It is the consent given by the customer. However, in certain cases, advertising may be sent without the consent of the interested party, provided that the requirements established in 21.2 of Law 34/2002, of 11 July, on information society services and electronic commerce are met.
- Personal data of suppliers
Purpose: Management of the service provided and/or the supply of products.
Legal basis: It is the execution of a contract.
Purpose: Internal supplier-company management.
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ, to comply with its fiscal and tax obligations.
Purpose: Administrative management of our company.
Legal basis: It is the execution of a contract.
Purpose: Payment for services rendered.
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ, to comply with its fiscal and tax obligations.
- Personal data of candidates
In the event that the interested party sends us their CV without a job offer (self-application):
Purpose: That the candidate can be part of the selection processes carried out by CAMPERIBIZATE ESPJ
Legal basis: It is the consent of the candidate
In the event that the interested party sends us their CV for a job offer made by CAMPERIBIZATE ESPJ:
Purpose: That the candidate can be part of the selection process initiated by CAMPERIBIZATE ESPJ
Legal basis: These are the pre-contractual measures at the request of the candidate, in case of not being selected and CAMPERIBIZATE ESPJ wants to keep the CV it will be the consent
- Data obtained from video surveillance systems
Purpose: Video surveillance of the facilities for security and control purposes
Legal basis: It is the public interest in the protection of the persons, property and facilities of the responsible party
- Personal data collected on our website
In addition, personal data is collected on this website through different forms. The data requested in each form are those necessary for the purpose for which they are collected. The purpose of the processing is as follows:
- Contact form:
Purpose: To be able to answer the queries raised and send the user the requested information through the email or telephone indicated in the form
Legal basis: It is the user’s consent
- Newsletter subscription form:
Purpose: Register the user in the company’s newsletter, through which they will receive information about the offers, promotions, products, activities carried out by the company. Once registered, the user will receive an email to confirm the subscription to the newsletter.
Legal basis: It is the user’s consent
- Purchase form:
Purpose: Process the purchase made by the user
Legal basis: It is the execution of a contract
Purpose: Internal client-company management
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ, to comply with its fiscal and tax obligations
Purpose: Administrative management of our company
Legal basis: It is the execution of a contract
Purpose: Invoicing for the services requested, if applicable
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ to comply with its fiscal and tax obligations
Purpose: Register the user in the company’s newsletter, through which they will receive information about the offers, promotions, products, activities carried out by the company. Once registered, the user will receive an email to confirm the subscription to the newsletter.
Legal basis: It is consent
- Rental Form:
Purpose: Process the rental reservation made by the user
Legal basis: It is the execution of a contract
Purpose: Internal client-company management
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ, to comply with its fiscal and tax obligations
Purpose: Administrative management of our company
Legal basis: It is the execution of a contract
Purpose: Invoicing for the services requested, if applicable
Legal basis: It is the legal obligation of CAMPERIBIZATE ESPJ to comply with its fiscal and tax obligations
Purpose: Register the user in the company’s newsletter, through which they will receive information about the offers, promotions, products, activities carried out by the company. Once registered, the user will receive an email to confirm the subscription to the newsletter.
Legal basis: It is consent
- User Account Form:
Purpose: To manage the user’s registration on our website. When registering for future purchases, the user will access with the username and password and in addition to making purchases they will be able to consult the history of purchases, etc.
Legal basis: It is consent
- Email/WhatsApp:
Purpose: If the user contacts you via email and/or WhatsApp published on this website, your data will be processed to answer the queries raised and to be able to send you the requested information through the email and/or WhatsApp through which the query is received
Legal basis: It is our company’s legitimate interest to respond to communications received
3.- What category of personal data do we process?
The personal data that CAMPERIBIZATE ESPJ. may collect about you refers to the category of identification data, data on personal characteristics, data on social circumstances, and economic and financial data.
In this sense, by way of example, but not limited to, the personal data that CAMPERIBIZATE ESPJ may process about the interested party are the following:
Name and surname, telephone, postal address, email, geolocation data, ID card, image, manual signature, age, marital status, date of birth, permits, administrative offences (traffic fines), bank details and credit or debit cards.
4.- How long do we keep your personal data?
- Personal data of customers and suppliers
The personal data provided will be kept for as long as the commercial relationship is maintained or the user requests its deletion. Once the commercial relationship has ended, the data will be kept for as long as necessary to comply with legal obligations. Once the responsibilities arising from these legal obligations have expired, your data will be deleted.
The personal data necessary for the sending of commercial communications, if you have authorised them, will be kept as long as you do not request their deletion.
- Personal data of candidates
In the case of self-application, the data provided by the candidate will be kept for 1 year.
In the event of a job offer, the data provided will be kept for the duration of the selection process. Once the process is completed, the CVs will be deleted unless hired. In case of not being hired and CAMPERIBIZATE ESPJ. If you want to keep your CV, we will ask for your consent.
- Data obtained from video surveillance cameras
The images captured by the video surveillance systems will be kept for a maximum of 30 days, unless a court order or the images contain infractions, in which case the images will be blocked and made available to the authorities.
- Personal data forms website
The data collected through the forms on our website will be kept for as long as they are necessary to comply with the purpose for which they were collected or the user requests their deletion. The personal data necessary for the sending of commercial communications, if you have authorised them, will be kept as long as you do not request their deletion.
In the event of making a purchase on our website, the personal data provided will be kept for as long as the commercial relationship is maintained or the user requests its deletion. Once the commercial relationship has ended, the data will be kept for as long as necessary to comply with legal obligations. Once the responsibilities arising from these legal obligations have expired, your data will be deleted.
In the event of making a purchase on our website, the personal data provided will be kept for as long as the commercial relationship is maintained or the user requests its deletion. Once the commercial relationship has ended, the data will be kept for as long as necessary to comply with legal obligations. Once the responsibilities arising from these legal obligations have expired, your data will be deleted.
5.- Do we carry out profiles with your personal data?
No automated decisions will be made or profiling will be performed.
With the information provided by candidates through their CV, CAMPERIBIZATE ESPJ will be able to create profiles in order to select the best candidate for a given job.
6.- To whom do we transfer your personal data?
No data transfers are foreseen except for those authorised by administrative, tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires us to do so. In this sense, those of us who provide the motorhome rental service are obliged to make a documentary record of their personal data and communicate them to the State Security Forces and Corps, as established in Article 25 of Organic Law 4/2015 of 30 March, on the protection of public safety and Royal Decree 933/2021, of 26 October, which establishes the obligations of documentary registration and information of natural or legal persons who carry out accommodation and rental activities of motor vehicles. In addition, your personal data may be transferred to insurance brokers or insurers in the event of a claim.
CAMPERIBIZATE ESPJ may share personal data with external companies that provide services to CAMPERIBIZATE ESPJ A Confidentiality Agreement is formalized with all these companies to guarantee the use of personal data in accordance with the requirements of current regulations on Data Protection. By way of example and without limitation, these companies may be:
- Tax and Accounting Advice.
- Computer Companies.
7.- Which third parties provide services on this website?
The following service providers are used for the development of this website:
Hosting: The servers where our website is hosted are located in the EU. It uses secure protocols so that data communication is done through an encrypted channel.
Mailing: Commercial mailings are made with the MailChimp tool whose servers are hosted in the USA. This entity complies with and processes the data in accordance with the standard data protection clauses approved by the European Commission.
8.- What rights do you have and how to exercise them?
The user has the right to access their personal data, to request the rectification of any inaccurate data, as well as to delete them when, among other reasons, they are no longer necessary for the purposes for which they were collected. In certain circumstances, you may also request the limitation of their processing, in which case they will only be kept for the exercise or defence of claims, as well as request the portability of your data. For reasons related to your particular situation, you may object to the processing of the same and CAMPERIBIZATE ESPJ will cease to process them, except for compelling legitimate reasons, or the exercise or defence of possible claims.
The applicant may revoke the consents given at any time. The applicant may exercise their rights by email info@camperibizate.es or at the offices located at AV. DOCTOR FLEMING, 20, PUERTA 508SANT ANTONI DE PORTMANY (07820), Illes Balears, Spain, attaching a photocopy of the ID card and indicating the right being exercised. You may also file a complaint with the Spanish Data Protection Agency.
9.- What security measures do we have in place?
As part of our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organisational measures have been adopted to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, according to Art. 32 of the GDPR EU 679/2016.
10.- How do our social networks work?
Through our social networks you can share our content or leave us your comments, photos or videos, as long as they are of interest to the entire community.
Our social networks are constantly monitored in order to address your questions and comments in the shortest possible time.
We want it to be a space that we all enjoy, so it is important that we all respect some rules of coexistence:
- You are responsible for the content you post, do not violate any right, law or regulation.
- Take care of the wording and tone, avoid publishing any abusive, defamatory or obscene information.
- Respect the right to privacy, do not make illicit, offensive or discriminatory comments about third parties.
- Avoid fraudulent, misleading, or misleading comments.
- We do not allow spam, commercial or advertising messages, we do not want repetitive messages.
- We will not have conversations with profiles that we may consider to be fake.
Please note that the content posted by followers on our pages does not necessarily reflect the views of our company.
If your comments do not comply with the ‘House Rules’, they may be deleted, hidden or blocked. Anyone who posts disallowed content will be blocked from the community.
We reserve the right to modify these rules at any time and without notice.